Support Service Center

Welcome to our support Center. We will do our best to provide you the best service.

Any questions or suggestions are welcome.

Please do not hesitate to contact us.

Order & Sales

Any questions about sales, order, license code, registration, and upgrade etc. please write to:

sales@annvideo.com

Product Support

Inquiries and questions about products, usage and bug reports etc. please contact:

support@annvideo.com

Affiliate Projuct

Affiliate program and asking cooperation, please write to:

support@annvideo.com

Frequently Asked Questions
  • Q: What are the benefits, if I Purchase?
  • A: Full version(removed all the limitations of trial version).
  • Free lifetime technical support via e-mail, guaranteed reply within one working day.
  • Free lifetime update to the latest version.
  • Get discount for purchasing other products.
  • Once you complete the online order, you will receive your license code immediately.
  • Q: Is it safe to buy ann products from your website?
  • A: Yes, it is 100% secure to purchase from our website. Our payment platform is Avanagte, which is one major payment platforms we are employing. During the whole process, SSL encryption is applied to protect all the data and information you provided for the order. So, you don't need to worry about that.
  • Q: What payment methods do you support?
  • A: We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards connected with one of the major credit card companies listed above. We also accept Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice and PayPal.